ON JANUARY 1, 2022
On January 1st, 2022 three very well known and trusted orthopedic medical groups – Muir Orthopaedics, OrthoNorCal and Webster Orthopedics will be joining together to become Golden State Orthopedics & Spine. This is a big step for all the doctors and staff in the groups because our prior names are so well known, and nobody knows the name of our new baby yet!
We’ve joined our orthopedic groups together so that we can bring all our resources, expertise and experience together to continually improve the orthopedic care that we provide. We’ll be trying to remind everyone to use our new name, and we know this takes some time, so for 2022 at least, when you see our logo, often (not always) you’ll see our three prior names alongside it.
Here are some answers to questions we think you may have:
WHAT DOES THE LOGO PORTRAY?
Our tagline “Ortho Care For Life” means we’ll take care of patients for their whole life AND our care may help them live their best life, whatever that means for them.
A sample of 100 patients helped us pick our new name and logo – THANK YOU!
WHAT DOES THE NAME CHANGE MEAN FOR PATIENTS?
For most patients there will be no noticeable everyday difference. Yes, we’ll have more great Doctors and additional locations, but for the most part, we’ll stay the same – focused on providing the absolute best care for our patients.
Some benefits patients may experience with Golden State Orthopedics & Spine include:
- Services closer to where patients live – such as Urgent Care, MRI or Physical Therapy
- We’ll have more primary care sports medicine physicians which means easier access to initial consultations if a referral is needed to see an orthopedic specialist
- Being a larger group allows us to share our medical expertise and resources so that we can stay at the forefront of thought leadership and technology as well as offer innovative treatment protocols – all for the benefit of our patients
- Online scheduling will be available in 2022. This is a popular development that we know a lot of patients are looking forward to and so are we!
HOW MANY DOCTORS WILL GOLDEN STATE ORTHOPEDICS & SPINE (“GSOS”) HAVE?
Our team consists of 60 amazing doctors covering everything from neck to toe, from pediatrics to our most senior citizens. Every doctor will offer the same great care in the same locations as they did before – there will just be more of us. You’ll definitely recognize the friendly face of your GSOS doctor 😉
WILL THE STAFF CHANGE?
No, we’ll be keeping our wonderful employees who are so incredibly dedicated to your care and well-being and whom we greatly appreciate.
WHICH PHONE NUMBER SHOULD BE USED?
We are keeping all the same phone numbers for the time being. ‘Course we’ll answer the phone as Golden State Orthopedics & Spine, so don’t think you’ve called the wrong number!
WILL THE BUILDING SIGNS CHANGE?
Yes (and No). For buildings that show our prior name, you’ll most likely see an additional sign for Golden State Orthopedics & Spine. For 2022 and perhaps longer, you’ll see both names on some of our buildings, just until everyone gets used to the new name. Beyond 2022, the prior name signs will be taken down.
WILL THE OFFICES AND CLINICS BE MOVING?
No, we won’t be changing our locations, we’ll just be adding more locations, thus offering more convenience for our patients. You’ll be able to see all our locations on our new website on the “Locations” page. But just as preview, here’s where you’ll find our offices and clinics: Brentwood; Capitola; Concord; Dublin; Los Gatos; Morgan Hill; Oakland; San Jose; San Ramon; Walnut Creek; Watsonville.
WILL THE WEBSITE CHANGE?
Yes, our new website address will be www.goldenstateortho.com but it’s not a live website yet, so we have not included a link. When you’ve got a big family, it takes a few moving trucks and some time to pack up all those pages, photos, videos and so on and get them moved over to the new address! We will let you know when our new site goes live.
WILL THE PATIENT PORTAL AND PAY-MY-BILL REMAIN THE SAME?
Yes. Patients will be able to use the same website links for access to both the portal and pay-my-bill. If anything changes, we’ll communicate by e-mail as well as by including inserts in statements which come in the mail.
We want to thank you ahead of time for helping us make our name change a success. We would appreciate you spreading the word among colleagues, friends and family.
We look forward to providing exceptional patient care as Golden State Orthopedics & Spine