My experience was first rate through the whole process. The staff are very professional, friendly, and very helpful. They treat the patient with respect, courtesy, and dignity. Omega, Dr. Tseng's assistant went out of her way to respond to my phone requests before and following surgery. Dr. Tseng -- on a five star rating system -- I'd rate him five stars plus. The first time I met him he immediately put me at ease. I needed a spinal fusion. He explained everything thoroughly in a way I could understand. He answered my questions. I did not feel as though he was rushing to get on to the next patient. He was very much with me in the process. His surgical skills are top notch.
The spinal fusion involved two major surgeries, which he executed very well. He was attentive to me following each surgery inquiring about any needs, explaining how things went, and with a cheerful, optimistic bedside manner which is very reassuring. Observing the X-rays a few weeks following surgery I was deeply moved to see that a disc that had been so badly out of place was securely in order with the rest of my spine. I was so grateful for the change Dr. Tseng had effected. After six months the fusion has gone well. I would highly recommend Dr. Tseng to those seeking care for spinal issues. I brag about my great surgeon to my friends. I would also recommend Webster Orthopedics. Dr. Tseng is one of three physicians I've seen there for various issues (hand, feet, and spine). I've been very pleased with all three!!! A really competent, caring, and professional group. - John B.