Employment

To apply for a position, please submit your resume and cover letter to HR@websterorthopedics.com and indicate the position you are applying for in the subject line.

 
Site Manager
Dublin
 
Webster Orthopedics is seeking a Clinical Site Manager to manage the daily operation of our Dublin medical office.

This role is responsible for the overall assessment, planning, implementation, and operation of clinic activity, including administrative direction and supervision of all non-physician staff in the clinic.

The ideal candidate must be patient care focused, with the desire to build a strong, cohesive clinical team to deliver exceptional customer service to our patients. A focus during the first 6-12 months will be on determining best practices to improve efficiency in the clinic.

Responsibilities of the position will include:
• Maintain a patient care environment of superior quality and service
• Manage staff, including scheduling, training, evaluating performance, and making hiring
  decisions.
• Serve as patient advocate and resolve concerns timely
• Work collaboratively with our physicians and the management team to ensure the practice runs
   efficiently
 
Successful candidates will have 5+ years of successful management experience in a clinic environment.
 
 
Surgery Scheduler
San Ramon
 
Webster Orthopedics is seeking a full-time surgery scheduler. This position will be responsible for scheduling for general orthopedic surgery, total joint replacement, and arthroscopy of the knee, hip and shoulder, among other procedures.
 
This position will schedule 15+ surgeries or more per week and is responsible for all aspects of surgery scheduling, including but not limited to:
 
• Coordinating scheduling with surgery centers
• Coordinates pre-op classes
• Conducts face to face scheduling with surgical candidates in clinic.
• Educates patients on surgical procedures and post op needs.
• Obtains insurance verifications/authorizations for surgical procedures and post op therapy/DME
• Data entry
• Medical records requests
• Ensures all testing and operative reports are in the chart prior to appointments
• Handles billing /communications with billing dept. for all surgical cases
• Works closely with MD/PA to ensure all pre-surgical testing, clearances, durable medical
   equipment and post op medications and surgical films are prepared prior to surgery.
• Assists clinical patient care coordinator as necessary
 
Must display outstanding customer service and patient care skills. Position involves primarily desk work with heavy phones and computer/EMR. The ideal candidate must be a team player and willing to learn and grow in a fast paced environment. MUST have exceptional organization skills and the ability to take direction and execute quick results. Must be self-motivated and able handle multiple interruptions and multi-task.
 
Must have one at least year of experience in surgery scheduling. Strong Administrative Assistant/Secretarial experience welcome.
 
 
Call Center Representative
San Ramon
 
We are hiring a Call Center Representative to join our practice. This position is responsible for receiving incoming patient calls, scheduling new patient appointments and collecting information for data entry and billing. It is based out of our administrative office in San Ramon.
 
The ideal candidate for this position must be a team player and willing to learn and grow in a fast paced setting.
 
Responsibilities will include but not be limited to: 
• Answer incoming calls from all patients and collect necessary information for data entry,  
  scheduling and billing purposes.
• Utilize Centricity to input new patient data and schedule appointments. This includes extensive
  workers’ compensation registration. 
• Schedule patient appointments based upon physician availability and patient preference. 
• Verify insurance information on patients and input information in Centricity EMR.
• Workers’ compensation insurance verification and authorization.
• Utilize email and other resources to communicate with patients and distribute new patient
  registration forms. 
• Perform other similar or related duties as necessary including Operator, facilitation of Clinic 
  Change Form Requests and various other Call Center duties. 
 
Qualified candidates will have a minimum of one year of recent medical and/or customer service experience and the ability to manage multiple responsibilities in a fast paced environment. Ideal candidates display a commitment to superior patient service. Our motto is “Experience. Excellence.” and we want to ensure that our patients receive excellent service from the first time they call.
 
Float Patient Care Coordinator
Dublin
 
Webster Orthopedics is seeking a float patient care coordinator to cover the back office in our Dublin clinic. 
 
This position will be tasked with filling in for staff and assisting with heavy workloads and special projects as needed. This is a full time position, working 40 hours/week, and qualifies for full benefits, including medical insurance, paid time off and 401(k).
 
Must display a high level of customer service and patient care. Under the direction of a physician, assists in the delivery of health care for patients. Performs a wide variety of patient care activities including, but not limited to, maintenance of clinical records/documentation, drawing up injections, taking vital signs, inventory/stocking of exam rooms and castroom. May also perform insurance verification and data entry, front desk reception, chart prep, and facilitate medical records requests as needed.
 
The ideal candidate for this position must be a team player and willing to learn and grow in a fast paced clinic setting.
 
This position will be responsible for multiple aspects of the PCC role including but not limited to: 
•Basic clinic flow
•Deliver excellent customer service
• Provide post op maintenance per physician instruction, i.e. Suture, dressing and cast removal
• Charge entry 
• Insurance registration 
• Answering patient calls and voicemails and triaging accordingly 
• Obtaining prior authorization for outside testing 
• Completion of disability forms 
• Processing pharmacy callbacks according to strict physician protocols 
• Clean exam rooms and work stations 
• Autoclave instruments 
• Ability to commute between offices 
•Applying and removing casts 
•Knowledge of EMR system helpful
 
Must have at least one year clinical setting experience and/or medical assistant certification. 
 
 
Occupational Therapy/Hand Therapy Aide
Dublin
 
Webster Orthopedics is seeking an Occupational/Hand Therapy Aide for our hand therapy clinic in San Ramon. This position is responsible for assisting the occupational therapist in the treatment of hand therapy patients and maintaining the corresponding documentation and medical records.
 
The ideal candidate for this position must be a team player and willing to learn and grow in a fast paced clinical setting.
 
Responsibilities of the job include, but are not limited to:
• Maintaining a clean, well-organized clinic: wiping tables, organizing supplies, maintaining  
  laundry, putting equipment away.
• Welcoming patients, setting up equipment for treatment and taking patients off of equipment.
• Instructing or supervising stretches and exercises (per request of therapist).
• Delivering physical agent modalities (PAMS) as instructed by the therapist
• Assembling patient charts and prepping forms for documentation.
• Use of the computer to schedule appointments and reference charts.
 
The successful candidate will have a background in human anatomy & physiology and be familiar with the standard concepts, practices and procedures within occupational therapy. Must have exceptional customer service skills and be able to communicate with physicians, staff and patients.
 
 
Operations Director
San Ramon - Administrative Office

Webster Orthopedics is seeking an Operations Director to manage the daily operation of our medical offices. We are a growing practice with 17 physicians and 5 clinic locations throughout the East San Francisco Bay area.

 
Responsibilities of the position will include administrative direction of all clinical site managers and oversight of all operational tasks related to the delivery of quality patient care. You will assess, plan and implement clinic functions and proactively manage staff to ensure both efficiency and patient satisfaction. The ability to build relationships and communicate effectively with staff, physicians and patients will be a must. A significant focus during the first 6-12 months will be the implementation of a new EMR system.
 
Successful candidates will have 5+ years of management experience in a healthcare setting, with an emphasis in clinical operations management. Process improvement and Lean Six Sigma experience is a plus!
 
 
Physical Therapist
Berkeley
 
Webster Orthopedics is looking for a Physical Therapist for our Wellness Center in Berkeley. This is a full time position, with hours Monday-Friday.
 
This position provides direct patient care to pre-op, post-op and non-surgical patients with physical disabilities and/or functional limitations in an outpatient clinic setting.
 
The successful candidate will have a focus in orthopedic physical therapy. Must be a team player with enthusiasm and a drive to provide exceptional care. This position requires exceptional customer service skills and the ability to communicate with physicians, staff and patients. Current Physical Therapy License is required.
 
Responsibilities of the job include, but are not limited to:

• Plan therapy programs for musculoskeletal patients including posture, gait, range of motion,
   muscle testing, specific extremity and spinal segmental motion, biomechanical analysis of
   functional activities, ergonomic analysis and other relevant assessments.
• Administer appropriate physical agents given patients' medical histories and therapist's
   knowledge of indications and contra-indications
• Direct and aid patients in active and passive exercises, muscle re-educations and functional
   training.
• Perform manual therapy techniques
• Perform therapeutic exercises with and without equipment
• Document patient care including daily visits, short & long term goals , and patient progress
• Evaluate, record and report patient progress for review by physicians and insurance
   representatives.